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Everything I learnt in Life, I learned while Bartending

You are here: Home / Coaching / Everything I learnt in Life, I learned while Bartending
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June 19, 2007 by Jimson Lee 5 Comments

Last Updated on August 10, 2007 by Jimson Lee

You’re probably reading the headline and asking yourself “What the heck does this have to do with running?”

“What does bartending have to do with being a good coach?”

Well, I have news for you. Whether you are a Doctor, Starbucks Barrista, Bartender, Technology Consultant, Personal Trainer, or Coach, these are all careers in the service industry. Lets face it, you have to be good with people to excel in these careers.

I reflected on my early years as a bartender, and came up with my top 25 list. Some may not apply to coaching:

    1. smile & use eye contact

    2. look people in the eye; greet them with their name

    3. you will meet all walks of life

    4. alcohol does strange things to people… CEO’s become regular people, and regular people act like CEOs

    5. when your shift starts at 5pm, arrive at 5pm or earlier, not 5:01pm

    6. no shoes, no shirt? easy, no service!

    7. remember free samples in an ice-cream shop? Same goes for wine. Let them taste first.

    8. if you must shake hands, please, don’t give them a dead fish! Be firm!

    9. it’s okay to let them pay AFTER their drink

    10. treat ALL people the SAME way

    11. know your inventory. That includes knowlegde of ALL the wines you sell. No B.S.

    12. watch a sunrise every year. It helps when your shift ends at 4 am

    13. overtip sometimes

    14. keep it simple

    15. complement 3 people every shift… customers or employees

    16. avoid negative people

    17. remember people’s birthdays

    18. learn 3 clean jokes

    19. when serving a drink, remember the garnish & the coaster

    20. be the first to say “hello”

    21. life is not fair. Ask Bill Gates. Get over it. Move on with your life

    22. don’t be afriad to say “I made a mistake” or “I don’t know” if you really don’t know

    23. keep your promises

    24. stop blaming others, especially when YOU break a glass

    25. take responsibility on all aspects of your life. Including NOT giving the car keys to a drunk customer.

See also  Complete Videos of Track and Field World Records

Category iconCoaching,  Success Tag iconMile,  Technology

About Jimson Lee

I am a Masters Athlete and Coach currently based in London UK. My other projects include the Bud Winter Foundation, writer for the IAAF New Studies in Athletics Journal (NSA) and a member of the Track & Field Writers of America.

Reader Interactions

Comments

  1. Sagar Satapathy says

    July 17, 2007 at 10:30 am

    For more tips on Customer Service, see:

    http://breakingnewsonline.blogspot.com/2007/07/carnival-of-customer-service-12.html

    Reply
  2. Jimson Lee says

    July 18, 2007 at 4:13 pm

    Hey, someone read my list and applied #13:

    Pizza Hut Waitress gets $10,000 tip from family of regular customers

    http://abcnews.go.com/GMA/OnlyinAmerica/story?id=3374034

    Reply

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